Customer satisfaction is important for us and that is the reason we have a return or exchange period of 30 days so that you have time to change the things you did not like. Refunds will be processed to the original payment method within 15 working days. Depending on your payment method, please allow up to 30 working days for a refund to appear in your account. You will receive an email when your return is finished.
Custom orders are not eligible for refunds and are not accepted for returns. Smock Jacket hopes you understand that your custom order is made just for you. Added note: All products including, but not limited to, style, material, accessories, etc., are all at your choice, and we cannot resell custom make items.